General Terms and Conditions of Sale
Art. 1 - General Provisions
1. The user browsing in this area accesses www.simonad.it, accessible by the url: www.simonad.it. Browsing and placing a purchase order on the site implies acceptance of the Conditions and Data Protection Policies adopted by the site as stated therein.
2. These General Conditions of Sale apply to the sale of products with exclusive reference to purchases made on the site in accordance with the provisions of Part III, Title III, Chapter I, Consumer Code (Legislative Decree no. 206/05 as amended by Legislative Decree no. 21/14 and Legislative Decree 70/03) by
SIMONA D Company
Headquarters: VIA TASSO 323NAPLES
VAT ID: ::::::::
Registered with the REA, no.
.....
3. The user is required, before accessing the products provided by the site, to read these General Terms and Conditions of Sale, which shall be deemed generally and unequivocally accepted at the time of purchase.
4. You are encouraged to download and print a copy of the purchase form and these General Terms and Conditions of Sale, the terms of which www.simonad.it reserves the right to change unilaterally and without prior notice.
Art. 2 - Purpose
1. These General Terms and Conditions of Sale govern the offer, submission and acceptance of purchase orders for products on www.simonad.it and do not, on the other hand, regulate the provision of services or sale of products by parties other than the vendor that are present on the same site through links, banners or other hyperlinks.
2. Before placing orders and purchasing products and services from different parties, we suggest checking their terms and conditions.
Art. 3 - Conclusion of the contract
1. To conclude the purchase contract, you will need to fill out the form electronically and submit it following the relevant instructions.
2. It contains a reference to the General Terms and Conditions of Sale, pictures of each product and its price, the means of payment that you can use, the mode of delivery of the purchased products and the related shipping and delivery costs, a reference to the conditions for exercising the right of withdrawal; how and when to return the purchased products.
3. Before concluding the contract, you will be asked to confirm that you have read the General Terms and Conditions of Sale including the Right of Withdrawal and Personal Data Processing Notice.
4. The contract is concluded when the seller receives the form completed by the user, after checking that the data contained therein is correct.
5. The user will be obligated to pay the price from the moment the online order submission process is completed. This will be done by clicking on the"CONFIRM ORDER" button at the end of the wizard.
6. When the contract is concluded, the seller takes charge of the order for fulfillment.
Art. 4 - Registered Users
1. In completing the registration procedures, you agree to follow the directions on the site and to provide your personal information correctly and truthfully.
2. Once registration is completed, the user will receive a confirmation email in the email provided by him/her. Confirmation must be communicated within 48 at the latest. After this period, in the absence of confirmation, www.simonad.it will be released from any commitment to the user.
3. Confirmation will in any case exempt www.simonad.it from any liability regarding the data provided by the user. L 'user undertakes to promptly inform www.simonad.it of any changes in their data at any time communicated.
4. If the user then communicates inaccurate or incomplete data or even in the event that there is a dispute by the parties concerned about the payments made, www.simonad.it will have the right not to activate or to suspend the service until the relevant shortcomings are remedied.
5. At the time of a user's first request for activation of a profile, www.simonad.it will assign a user name and a password to the user. The latter acknowledges that such identifiers constitute the system for validating user access to the Services and the only system suitable for identifying the user that acts performed by means of such access will be attributed to him/her and will be binding on him/her.
6. The user undertakes to maintain the secrecy of his access data and to keep it with due care and diligence and not to transfer it even temporarily to third parties.
Art. 5 - Availability of products
1. Product availability refers to actual availability at the time you place your order. However, this availability should be considered purely indicative because, due to the simultaneous presence of several users on the site, products may be sold to other customers before the order is confirmed.
2. Even after the order confirmation e-mail is sent, cases of partial or total unavailability of goods may occur. In this eventuality, the order will be rectified automatically with the deletion of the unavailable product and the user will be notified immediately by e-mail.
3. If the user requests cancellation of the order, terminating the contract, www.simonad.it will refund the amount paid within 1 day after www.simonad.it became aware of the buyer's decision to terminate the contract.
Art. 6 - Products offered
1. www.simonad.it markets:
WOMEN'S CLOTHING AND ACCESSORIES
2. The offer is detailed on our website at the link: https://www.simonad.it/catalogo
Article 7 - Payment terms and prices
1. The price of the products shall be as stated from time to time on the site, except where there is an obvious error.
2. In case of an error www.simonad.it will notify the buyer as soon as possible allowing confirmation of the order at the correct amount or cancellation. In any case, there will be no obligation for www.simonad.it to supply what was sold at the lower price erroneously quoted.
3. Site prices include VAT and do not include shipping costs. Prices are subject to change at any time. The changes do not affect orders for which order confirmation has already been sent.
4. Once the desired products have been selected, they will be added to the shopping cart. It will be sufficient to follow the purchase instructions, entering or verifying the required information at each step of the process. Order details may be changed before payment is made.
5. Payment can be made by:
CREDIT CARDS AND PAYPAL
Art. 8 - Delivery
1. www.simonad.it makes shipments throughout Italy, excluding the Vatican City State and the Republic of San Marino.
2. www.simonad.it will only make deliveries to the user's home, provided at the time of purchase.
3. Delivery is generally made within 5, or, if no delivery date is specified, within the estimated time at the time of selection of the mode of delivery and, in any case, within the maximum period of thirty days from the date of confirmation.
4. If delivery is not possible, the order will be sent to the warehouse. In such an event, a notice will specify where the order is located and how to arrange for a new delivery.
5. If you are unable to be present at the delivery location at the agreed upon time, please contact us again to arrange a new delivery date.
6. If delivery cannot take place for reasons beyond our control after thirty days from the date the order is available for delivery, we will assume that we intend to terminate the contract.
7. As a result of termination the amounts will be returned, including delivery costs with the exclusion of any additional costs arising from the choice of a delivery method other than the ordinary method offered without undue delay and, in any case, within 15 days from the date of termination of the contract. Transportation resulting from termination may have additional costs that will be borne by the buyer.
8. Shipping costs are the responsibility of the buyer and are explicitly highlighted when placing the order.
Art. 9 - Passing of risk
1. Risks related to the products will pass to the buyer from the time of delivery. Ownership of the products shall be deemed to have accrued upon receipt of full payment of all amounts due in connection therewith, including shipping charges, or upon delivery, should this occur at a later date.
Article 10 - Warranty and commercial compliance
1. The seller is responsible for any defects in the products offered on the site, including non-conformity of the items to the products ordered, in accordance with the provisions of Italian law.
2. If the purchaser has entered into the contract as a consumer, i.e., any natural person acting on the site for purposes outside his or her business or professional activity, if any, this warranty is valid provided that the defect manifests itself within 24 months from the date of delivery of the products; that the purchaser files a formal complaint regarding the defects within a maximum of 2 months from the date on which the defect was acknowledged by the purchaser; and that the online return form is properly completed.
3. In case of non-conformity, the user who has entered into the contract as a consumer shall have the right to obtain the restoration of the conformity of the products without cost, by repair or replacement, or to obtain an appropriate price reduction or termination of the contract with respect to the disputed goods and the subsequent refund of the price.
Art. 11 - Data Processing.
1. The purchaser's data shall be processed in accordance with the provisions of the legislation on the protection of personal data, as specified in the appropriate section containing the information pursuant to Art. 13 EU Regulation 2016/679 (Privacy Policy).
Article 12 - Return of products
To return one or more products, simply send them to the address specified in chat with staff no later than seven days after receiving the package. Dear customers are urged to use a shipping method that provides for the generation of a tracking code for the package, so that they can monitor the status of the shipment and ascertain the arrival of the package at our office.
A refund equal to the value of the returned items will be issued as soon as the package arrives at the location.
All shipping charges are non-refundable, only the value of the items will be refunded.
We recommend that kind customers include a note containing their first name, last name and order number in the envelope.
Items purchased on offer and discounted are non-refundable. All costumes cannot be subject to return for hygiene reasons.
The refunded amount will be automatically credited back to the card used to purchase the order no later than 24 hours after the package arrives at the location. Credit times vary depending on the banking institution, but usually do not exceed 3-4 business days.
Art. 13 - Contacts
1. Any inquiries may be sent by e-mail to info@simonad.it
Article 14 - Applicable law and place of jurisdiction
1. These General Terms and Conditions of Sale shall be governed by and construed in accordance with the laws of Italy, without prejudice to any different overriding mandatory rules of the purchaser's country of habitual residence. Accordingly, the interpretation, execution, and termination of the General Terms and Conditions are subject exclusively to Italian law.
2. Any disputes inherent and/or consequent to the same shall be settled exclusively by the Italian judicial authority. In particular, if you qualify as a Consumer, any disputes shall be resolved by the court of your place of domicile or residence in accordance with applicable law.
These conditions were drafted on 10/06/2023.